Shipping policy

Shipping Policy

Normal Delivery Services
All items are dispatched daily from Monday to Friday by our partner Amazon Fulfilment Services, once payment has cleared. It takes approximately 24 hours to process an order and send the instructions to Amazon. Therefore, an order placed on Tuesday, for example, will normally be sent out on Wednesday.

Free UK Delivery*
We use a secure courier service to make sure your order reaches you safely. A signature is always required on delivery, so you can order with confidence. No matter how many products you order at any one time, STANDARD DELIVERY IS FREE within the UK.

Delivery is 2-3 working days in the majority of cases but on rare occasions may take up to 5 working days. (Excluding Bank holidays).

UK Next Day Delivery*
A small fee of £3.95 is levied for express delivery. Additional items are free. There may be some remote areas where our couriers are unable to guarantee delivery within 24 hours. This service is not available on Saturdays or Sundays.
*(Excluding Highlands and Islands of Scotland and Channel Islands, where items will take longer to deliver).

European Delivery
Delivery to Europe is not available from this website. However, you can purchase our products from The Real Handbag Shop on Amazon France, Amazon Germany, Amazon Spain and Amazon Italy for delivery throughout Europe (subject to availability).

Australia and U.S.A.
Delivery to these destinations is not available from this website. However, you can purchase our products from The Real Handbag Shop on Amazon Australia and Amazon USA (subject to availability).

Please Take Care
Please enter your delivery address carefully as we will be unable to dispatch items where part of the address is missing or incorrect.

We are unable to send orders to PO Boxes as a signature is always required.

We are unable to send orders to BFPO addresses.